Tell us what you have in mind — a date range, a health goal, or simply a region you have been curious about. We reply with a tailored proposal within forty-eight hours. Dites-nous ce que vous avez en tête — une période, un objectif de santé, ou simplement une région qui vous intrigue. Nous répondons avec une proposition sur mesure sous 48 heures. 告诉我们您的想法 — 时间范围、健康目标，或只是您一直好奇的地区。我们会在 48 小时内回复一份定制方案。
Typically within four hours during China business hours (UTC+8), and within twenty-four hours otherwise. Every initial inquiry is answered by a real concierge, not a chatbot. 在中国工作时间（UTC+8）内通常 4 小时内回复，其他时段 24 小时内。每一条首次咨询都由真人礼宾回复，不是机器人。
No. The first proposal — including suggested hospitals, accommodations and a transparent quote — is delivered without any deposit. A 20% deposit only secures the booking once you have approved the plan. 不需要。首份方案（推荐医院、住宿、清晰报价）无定金即可获取。只有在您确认方案后，20% 定金才用于锁定预订。
English, German, French and Mandarin. We can also arrange interpretation for Spanish, Italian and Russian on request. 英语、德语、法语、中文。可按需安排西班牙语、意大利语、俄语口译。
Yes. All diagnostic reports are issued in English (or your preferred language) and reviewed by our medical director before being shared. 是的。所有诊断报告以英文（或您指定的语言）出具，由医务总监审阅后才发送。
We are GDPR-aligned and partner only with hospitals that meet Chinese national health-data regulations. No personal data is shared with third parties without your written consent. 我们符合 GDPR，并与符合中国健康数据法规的医院合作。未经您书面同意，绝不向第三方分享任何个人信息。
Yes. We have designed itineraries for guests with mobility aids, dietary restrictions and ongoing medical conditions. Please share your requirements with your concierge. 可以。我们已为使用助行设备、有饮食限制或持续健康问题的客人设计行程，请将需求告诉您的礼宾。
English · French · Mandarin · China time UTC+8